About the Shuttles
Thank You for Choosing Mayan Monkey!
This is your departure transfer information.
Important Information – Flex Eco Taxi Service
Hotel Departure
Pick-Up Instructions
Please be ready and waiting in the hotel lobby 5 to 10 minutes before your scheduled pick-up time.
Our driver will meet you there.
Once the vehicle arrives, there is a maximum waiting time of 15 minutes. After this period, the unit may need to leave, and service cannot be guaranteed.
No Additional Charges
Your transfer is fully paid. There are no additional costs during the service.
Need Assistance?
If you have any questions or need to make changes, please contact our WhatsApp Support Center:
+52 998 242 3884
Changes & Cancellations
Cancellations must be made at least 48 hours in advance to avoid charges.
Changes requested within 24 hours of the service are subject to availability and cannot be guaranteed.
For refund requests, please contact:
